Landmark

Admin System Review

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455 W Stuart Rd  |  Bellingham, WA 98226
Landmark Admin Review · Meeting Minutes

Kickoff Review Session — June 12, 2026

Big-picture overview of the Landmark Admin site (leasewa.com) and confirmation of the review checklist and schedule.
Attendees: Troy Muljat · Amber Herman · Mike Haveman · Haley Vander Wel Time: 11:02 AM · 1h 21m Recorded: Zoom + Otter

Purpose & Big Picture

This committee will work in parallel to day-to-day operations to review the Landmark Admin site (leasewa.com) and give Robert & Parth structured feedback, heading down the path of replacing AppFolio and all related technology with the new system.

Key Decisions

1 · Navigation restructure (left-hand bar)

NowChange to
MarketLeasing — vacancies, CRM, guest cards, rental applications, leases, renewals, metrics
QualifyRental Applications — separate residential & commercial, filter by pod
CollectAccounting — modeled on AppFolio's categories: receivables, payables, financial accounting, journal entries, QuickBooks Online; move holding fees, NNN, sales tax & analytics here
MaintainMaintenance — mirror AppFolio: work orders, WO schedule, recurring WOs, inspections
AI Receptionist + AI appsDedicated AI Agents / Tools section
Scorecard + Team KPIsMove into the dashboard (90.io rocks/goals & KPIs as the first view for super admins); remove from left nav
— (new)People tab — directory copied from the Moltke CRM (map + table views, photos, sort by portfolio/pod/SPM, compare pods)
— (new)Properties tab — same Moltke template: map/gallery, photos, filters

2 · Dashboard & views

3 · Calendar

4 · Communications & letters

5 · AI & integrations

Action Items

Owner · Task

Next Meeting

Early next week — review the implemented software changes and finalize the recurring weekly schedule. From there, the committee works through the review checklist component by component, two sessions per week, through July.